Now live in Hyderabad & Bengaluru · Chennai, Pune & Delhi NCR coming soon · Verified carers, booked in minutes
Trust & Safety

Verified isn't a badge. It's the whole platform.

Every carer passes the same multi-layer checks before they ever appear in search.

Aadhaar e-KYC

Identity verified in real time via UIDAI API. Not self-declared. Machine-confirmed before profile goes live.

Police & Background Check

Criminal background check via AuthBridge and BetterPlace before first booking. Re-screened annually.

Credential Verification

Qualification certificates cross-checked against issuing institutions. Nursing registrations verified against INC and State Nursing Councils. RCI confirmed for speech/audiology/clinical psychology.

BookMyCarer Certified

Platform competency test — practical + theoretical. Awarded after 10 verified engagements. A credential, not a warranty.

The Trust Guarantee

If your booked carer doesn't arrive, or care falls below the standard agreed at booking, we will replace your carer within 2 hours or refund your booking in full. Backed by our insurance partner — not just a promise.

Female Carer Safety Programme

In-app SOS / panic button

GPS location shared with family during visits

Verified families only — family Aadhaar checked before carer address shared

24/7 carer support helpline

Data & Privacy

  • Aadhaar data not stored — verification is a real-time API call only.
  • Payment data PCI-DSS compliant via Razorpay.
  • ABHA health data encrypted end-to-end.
  • Compliant with India's Digital Personal Data Protection Act (DPDP) 2023.